FAQ's

1. What is VASCO PRIVATE LIMITED COMPANY?

VASCO PRIVATE LIMITED COMPANY is an online general store offering a wide range of Print-on-Demand (POD) and drop shipping products. We focus on providing trendy, useful, and quality products at affordable prices.

2. When did VASCO PRIVATE LIMITED COMPANY go live?

VASCO PRIVATE LIMITED COMPANY officially launched on 25 January 2026.

3. What kind of products do you sell?

We sell a variety of products including:

  • Print-on-Demand items (custom apparel, accessories, etc.)
  • Trending lifestyle products
  • Everyday utility items
    Our catalog is regularly updated to match customer demand and trends.

4. Do you manufacture the products?

Some of our products are Print-on-Demand, meaning they are specially created after you place an order. Other products are sourced through trusted suppliers via drop shipping. This allows us to offer more variety and better pricing.

5. How long does shipping take?

Shipping times depend on the product and your location:

  • Order Processing: 2–5 business days
  • Delivery Time: 7–14 business days

POD products may take slightly longer as they are custom-made.

6. Do you provide Cash on Delivery (COD)?

COD availability depends on the product and delivery location. If COD is available, it will be shown at checkout.

7. Can I cancel my order?

Orders can only be canceled within 12 hours of placing them. Once processing has started, cancellation may not be possible—especially for POD products.

8. Do you accept returns or exchanges?

  • POD products: Returns or exchanges are only accepted if the product is damaged, defective, or incorrect.
  • Drop shipping products: Returns are accepted only in case of damaged or wrong items.

Customers must contact us within 48 hours of delivery with proper proof (images/videos).

9. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos. We will resolve the issue as quickly as possible.

10. How can I contact customer support?

You can reach us through:

Our support team will respond within 24–48 business hours.

11. Is my payment information safe?

Yes. Our website uses secure and encrypted payment gateways to ensure that your personal and payment information is fully protected.

12. Do you ship across India?

Yes, we currently ship all over India. Shipping availability may vary for certain remote locations.

13. Will I receive order tracking details?

Yes. Once your order is shipped, you will receive tracking details via email or SMS, depending on availability.

14. Do prices include taxes?

Yes, all product prices shown on our website are inclusive of applicable taxes, unless stated otherwise.

15. How can I stay updated with new launches and offers?

Follow us on Instagram 👉 @vascoprivatelimitedofficial to stay updated on new products, offers, and announcements.